Use of cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

Cookie Name Purpose
Cookie Script CookieScript
The CookieScriptConsent cookies are used to remember if you have consented to our use of cookies or not. Consent can be changed via the 'Cookie settings' prompt in the bottom left corner of the screen. _ga
CQC Cookies are used on websites that display the CQC widget in the bottom right side of every page.
ki_s and ki_t ensure that you do not see a survey you have already completed again via the CQC website.

Universal Analytics (Google)



These cookies are used to collect information about how visitors use our website. We may use the information to compile reports to help us improve the website. The cookies collect information including the number of visitors to the website, where visitors have come to the website from and the pages they visited. UA-nnnn-1 'nnnn' represents the 8 digit UA number assigned by Google to this website.

Read Google's overview of privacy and safeguarding data

Google Translate


googtrans: This third party session cookie stores the translation preference: it contains translation languages, for example '/en/it (English to Italian)', and expires when you close your browser.

This cookie will not be stored if you do not use the Google Translate feature.

Open Street Map
quality of service


The map, shown on the right side of the home page, uses a third party session cookie called qos_token.

Open Street Map, who provide the mapping service, have stated that 'all the cookies we use clearly fall under the 'information society service' exemptions including the qos_token cookie which serves as a session cookie for visitors of so that we can provide a better UI experience (faster loading tiles)'.




SearchIQ is used for in-site searching ('Search this website' box). The SearchIQ cookies are used to remember in-site searches and search position. The 'cfduid' cookie is set by the CloudFlare service to identify trusted web traffic and to speed up page load times and the '_ga' cookie is used by GA to distinguish users.


All videos, such as YouTube and Vimeo, have their cookies disabled within the code, therefore they do not use any cookies.


How do I change my cookie settings?

By disagreeing to our use of cookies via the prompt in the bottom left corner of the screen or..

Most web browsers also allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit


Last updated: 08/07/2019

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